FAQ

Landscaping Warranty:


Agreements will cover one replacement of any tree planted at the address for one year. This agreement covers one replacement of any plant (excluding groundcover, bedding plants, grass, and transplants) fifteen gallon or smaller, for up to three months from the date of installation, contingent upon the following terms and conditions:

  • ACTS OF NATURE: Any plant loss beyond the control of James Landscaping, Inc. will not be covered by this agreement. Acts of nature include winter freeze conditions or extensive periods of rain or flood damage, causing root rot.
  • VANDALISM: No plant will be replaced if it is pulled out of its original planted position and dies due to lack of water or shock.
  • MAINTENANCE: Plants that die due to poor maintenance (i.e., over- or under-watering, uprooting, or changing positions within the shrub beds themselves) will not be replaced. Contact James Landscaping, Inc. for a proper watering schedule.

Patios, Decks, & Walks Warranty:


One-year warranty on service and products

Ponds Warranty:


Agreements will cover the ponds, streams, and waterfalls for one year from date of installation, contingent upon the following terms and conditions:

  • James landscaping, Inc. will not be responsible for acts of nature, vandalism, or lack of maintenance.
  • All repairs covered by this agreement will be made only by James Landscaping, Inc. employees only.

Irrigation Warranty:


Agreement will cover the irrigation system for parts and labor for two years from the date of installation, contingent upon the following terms and conditions:

  • ACTS OF NATURE: Any damage beyond the control of James Landscaping, Inc. will not be covered by this agreement. Acts of nature include lightning strikes.
  • VANDALISM: Damage caused by vandalism will not be covered.
  • REPAIR: All repairs covered by this agreement will be made only by James Landscaping, Inc. employees.
  • RESPONSIBILITY: James Landscaping, Inc.’s liability will be limited to the irrigation system itself. James Landscaping, Inc. will not be responsible for the plant material being watered or the foundation of a structure.

Lighting Warranty:


One-year warranty on service.
10 year manufacturer’s warranty on FX fixtures and transformers.  No warranty on bulbs.

Drainage Warranty:


One-year warranty on service and products

Pond Maintenance:


  • The most important goal in pond maintenance is to prevent debris from building up on the pond bottom.
  • Dead leaves and flowers in your pond can quickly decompose, resulting in toxins that foul the water and are very harmful to your fish. Net and/or skim them out of the pond.
  • Leaves and other pond plant debris make an excellent addition to your compost pile.